Ludovic Leclerc
Ludovic Leclerc, product marketing manager on Cloud Communications solutions and Rainbow cloud platform, Polytech Nantes, France, Alcatel-Lucent Enterprise.
Posts from the Author
CIO: Drive IT success with on-demand business communication…
Align business telephony to financial objectives with on-demand communications services.
CFO: 5 benefits of subscription model for business telephony
Adopt a subscription model to transform your telephony solution with greater financial flexibility.
Customer experience equals customer satisfaction
Improve your customer experience by connecting your customer with the right expert, at the right time, in the right context.
An optimised contact centre for a better customer experience
Today’s consumers expect superior customer service, with interactions the way they want, when they want.